01-28-2024 05:11 PM
Hi I'm hoping to get a charge refunded that was made twice on my account it was for 32.77. If someone could get in touch with me to get this resolved I would appreciate it
01-28-2024 07:08 PM
01-28-2024 05:46 PM
Very likely one of 2 things:
01-28-2024 05:27 PM
First and foremost I always recommend reaching out to your credit card company first or bank to confirm they are actual charges and not pending. People often mistake those. If your bank does confirm they are double charges, THEN contact a CS Agent via this link
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
01-28-2024 05:20 PM
@Rosannemariesmi If you're sure this isn't a pending charge that will be removed you can contact customer service using this link, just write your message and press send and an agent will reply at your community inbox, envelope icon top right or tap your avatar to check for Messages
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437