Charged for an entire month I didn't use

[Jonalyn]

Public mobile charged my credit card this morning for Feb 25 to March 25th.  I switched to a different provider today on Feb 24th.  Is there anyway to get refunded for this month since I used 0 days?  

[Dunkman]

@Jonalyn 

Since Public mobile is prepaid, you unlikely will get a refund.  Did you port to Telus or Koodo mobile?  If so, you may want to contact Telus and Koodo to see whether they can help credit your account for the lost time. 

For future reference, better to port a few days earlier to avoid a similar situation.  

[Jonalyn]

Thanks

[Handy1]

@Jonalyn  You cut it close to your renewal day .not confident they will but here’s the link to ask 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437