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Changing the Email on My Account

Sherry2023
Great Neighbour / Super Voisin

Hello,
I am in the process of changing my email, as I will no longer have access to the one linked to my public mobile account by the end of this week. Just wondering how I can change my email on "My Account". I see an option to "change password" but that's it. 

5 REPLIES 5

Sherry2023
Great Neighbour / Super Voisin

Solved. Thanks for the help guys!

@Sherry2023 

try logging in to your account using a laptop...much easier to navigate.

Sherry2023
Great Neighbour / Super Voisin

I logged into my account but I do not see where to click "my profile". 

Sherry2023_0-1704295380797.png

 

softech
Oracle
Oracle

@Sherry2023 

to update your email address, please login My Account, go to Profile and click Manage EverSafe id:

https://myaccount.publicmobile.ca/en/account/my-profilehttps://myaccount.publicmobile.ca/en/account/my-profile

Cheetah24
Town Hero / Héro de la Ville

@Sherry2023: Go to the Profile section in your account and click on the "Manage EverSafe ID";

Cheetah24_0-1704294809110.png

 

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