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Changing plan but keeping old rewards program

helenhelen
Model Citizen / Citoyen Modèle

I am currently with an old grandfathered plan, and am also using the old rewards system which I want to keep using. If I change my plan to a different one, does this also mean I lose the old rewards program and have to switch to the new?

3 REPLIES 3

cellphoneuser1
Mayor / Maire

@helenhelen wrote:

I am currently with an old grandfathered plan, and am also using the old rewards system which I want to keep using. If I change my plan to a different one, does this also mean I lose the old rewards program and have to switch to the new?


Change of plan doesn't change rewards system. You keep all rewards. Don't switch to points.

dabr
Mayor / Maire

@helenhelen    Depending on how close you are to your renewal, it would also be a good idea to schedule the plan change (Change at Next Renewal) as PM doesn't prorate/refund for unused features of your current plan, unless you are in need of extra data immediately.