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08-11-2022 04:51 AM
I am currently with an old grandfathered plan, and am also using the old rewards system which I want to keep using. If I change my plan to a different one, does this also mean I lose the old rewards program and have to switch to the new?
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08-11-2022 01:30 PM
@helenhelen Depending on how close you are to your renewal, it would also be a good idea to schedule the plan change (Change at Next Renewal) as PM doesn't prorate/refund for unused features of your current plan, unless you are in need of extra data immediately.
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08-11-2022 12:31 PM
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08-11-2022 06:01 AM
@helenhelen wrote:I am currently with an old grandfathered plan, and am also using the old rewards system which I want to keep using. If I change my plan to a different one, does this also mean I lose the old rewards program and have to switch to the new?
Change of plan doesn't change rewards system. You keep all rewards. Don't switch to points.