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Changing email and payment info

ali21212121
Great Neighbour / Super Voisin

How can I change my email and the payment information 

3 REPLIES 3

mpcdesign
Mayor / Maire

@ali21212121,

Steps to changing your email

  1. Click on your profile icon as indicated in the screenshot
  2. Scroll down and click on 'My Settings'
  3. It should automatically go to Personal > Email
  4. It will show the current email address that you used to sign up with
  5. Enter the new email address. Confirm it and enter the same NEW email address a second time
  6. Click on Save

Screen Shot 2020-03-05 at 12.45.29 AM.png

 

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Steps to changing payment information

  1. Log in to Self-Serve account, and click on the Payment tab
  2. Scroll down a bit until you see 'Manage my card,' and click on this linkScreen Shot 2020-03-05 at 12.53.47 AM.png
  3. A pop-up message may pop open, just wait for the system to find your information

    Screen Shot 2020-03-05 at 12.54.01 AM.png

     

  4. Click on either replace this credit card or remove this credit card as shown in the screenshot Screen Shot 2020-03-05 at 12.54.14 AM.png

     

  5.  If you live in a townhouse, apartment, condo, and so on, I input my address as Apt#-Street#, simply because it is the preferred addressing method as advised by Canada Post. And now by Public Mobile. 
    undefinedThis is how you should do it! By leaving the Apt# dialogue box empty, and entering your address like a letter, will work in the payment system
  6. Click on Save when ready

hairbag1
Mayor / Maire

@ali21212121 wrote:

How can I change my email and the payment information 


You'd need to contact a moderator to change email address. You can change cc info in My Account.

Jb456
Mayor / Maire

Self serve account. To change email you need to contact moderators.

Simon.JPG

Or private message them at link below

 

CLICK HERE 

 

 

Your community forum email you can change by clicking your badge top right and selecting my settings.

 

 

To change payment information. Log into your account and click "payment" then "manage my card".

Screenshot_20200124_073012.jpg

 

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