Changing Plan Mid-cycle

[arube402]

Is it possible to change the plan during the monthly billing cycle, or do I have to wait until the billing cycle ends for the new plan to come into effect?  The cycle just started for me and am looking to change it if I can. 

[TheGx]

@arube402 :Did any of the replies posted to this thread you created resolve your questions? If your all your questions been answered you should choose an accepted solution by clicking the accepted solution button above the post that helped you most, doing this will mark this thread you created as solved and will help others with similar question in future too.

[Triguy]

• You can change your plan immediately but you would lose any unused minutes, texts, or data.  It is recommended to change on next renewal date.

https://www.publicmobile.ca/en/bc/get-help/articles/change-your-plan

[cellphoneuser1]

@arube402 You're asking about mid-cycle so did you run out of data or calling minutes?  That's the only reason for a mid-cycle change.  You could buy a data or talk add-on instead. That might be cheaper if running out is only one-time.

[HALIMACS]

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@arube402 wrote:

Is it possible to change the plan during the monthly billing cycle, or do I have to wait until the billing cycle ends for the new plan to come into effect?  The cycle just started for me and am looking to change it if I can. 

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It's likely you'd be better off setting up this change to occur on the next renewal, @arube402 

Can you advise:

1. what plan you're on,
2. which plan you wish to move to,
3. when is your next renewal date, and,
4. what additional services you're needing 

With this information, we can best advise whether an immediate vs next renewal (with add-ons now) is a better use of your money.

[JK8]

@arube402 

You can change plans in self service. It is best to choose Change on next renewal date since you are at the start of your cycle.

[Camera4617 · Accepted solution]

Yes, you can change anytime. You will just not be credited (means, you will have to pay fully for new plan)for the remaining time on your existing plan. Just go to 'change plan' and select change now option.