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Changed phone number

Rosie88
Great Neighbour / Super Voisin

Changed my phone number this morning and am unable to receive texts and calls. I can call out, but nothing comes in. Does anyone know what's happening?

2 REPLIES 2

Mkbxbyyy
Good Citizen / Bon Citoyen

Check in your phone settings to see if phone number was changed on sim. 
IPHONE. Settings - cellular - sim - click on sim in question and check if phone number has updated. 

hTideGnow
Mayor / Maire

hi @Rosie88  

make sure no other sim or eSIM in the phone , only PM sim is there and enabled

please try Reboot phone and click Reset Network Settings 

 

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