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Changed data package

Christine2016
Great Neighbour / Super Voisin

I changed my plan from the 45 to 36 On September 16. And it was taken out of my account instantly But not changed on my account.

help 

2 REPLIES 2

slusagm
Mayor / Maire

it is just browser or app cache

login My Account again using browser with Incognito mode and you will see the correct plan there

ORNGNBLK
Deputy Mayor / Adjoint au Maire

@Christine2016  try login in using incognito/private mode and clearing cache. Check your “my subscription” then to see if it’s updated to the new plan. 

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