07-07-2019 07:38 PM - edited 01-05-2022 08:15 AM
I’m currently trying to change my plan to 8gb but here’s the catch, when I go Into my dashboard under “change plan” it’s blank and i cannot see anything.
07-07-2019 08:32 PM
@Dantorstol try again using incognito mode in either chrome or Firefox. That should work.
07-07-2019 08:20 PM - edited 07-07-2019 08:24 PM
@Dantorstol wrote:I’m currently trying to change my plan to 8gb but here’s the catch, when I go Into my dashboard under “change plan” it’s blank and i cannot see anything.
I just tested it and everything looks good, but with PM that does mean a whole lot. Could be different for someone sitting in the next room! LOL
Good suggestion by @PM3HM , Safari operates at around 75-80% with the PM site. Clearing your cache may work as well.
07-07-2019 08:20 PM
Have you tried a different web browser ? I know that firefox doesn't always display properly for me.
07-07-2019 08:10 PM
@Dantorstol wrote:I’m currently trying to change my plan to 8gb but here’s the catch, when I go Into my dashboard under “change plan” it’s blank and i cannot see anything.
@Dantorstol What plan are you currently on?
07-07-2019 07:43 PM - edited 07-07-2019 07:43 PM
@Dantorstol hi thats not unusual around here ha ha wait an hour and it should clear up on its own or try a different device if ones avaliable to sign in on