05-31-2019 05:47 PM - edited 01-05-2022 05:09 AM
Hi,
Why I have changed my plan but after confirm the status of plan still remsin unchange?
thank you
Solved! Go to Solution.
05-31-2019 09:02 PM - edited 05-31-2019 09:03 PM
@Litono wrote:Hi,
Why I have changed my plan but after confirm the status of plan still remsin unchange?
thank you
Changing a plan is a two step process, first add the required funds into your account and then select the plan you wish to change to.
Just be aware if you change your plan then you lose any of the features remaining in your current plan.
05-31-2019 06:06 PM
@LitonoCan you provide us with a screenshot? Dd you click on change the plan on the next renew cycle or did you want to forfeit your current month and start immediately?