Change plan

[huyun]

I am 2.5 weeks new new public mobility. I just realized that I chose the wrong plan and would like to upgrade to a new plan(more expensive one). Is there a way to change the plan now and don't lose the original 90 days payment?

[huyun]

Still haven't heard anything yet from mod, even used the twitter ...

[mimmo]

Hi dont expect a reply for 48 -72 hours.

typically you would need to either chnage plans immediatly  or futuredate a plan change.  the mods might change teh plan for you because your plan is relativly new, not sure what their time limit is for doing plan changes,

[huyun]

Thank you and let me try twitter..

[neatooo]

It is time to contact the mods and it`ll take 24-48 hours. Please include sim#, phone#, email used, and detailed description of what happened.

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...

http://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating/...

[passiveegg]

Best way is through contacting a moderator and I for one would advise you to personally message the public mobile twitter page as they will reply instantly.