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04-20-2023 02:45 PM
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04-20-2023 02:49 PM
Only PM support can help with changing email used on My Account login, please open ticket with them:
1. Please open ticket via Chatbot (requires access to My Account): click this Chatbot Ticket Link
Then click "Click here to submit a ticket ↗" to open the ticket submission page
Next, enter your Community login, then enter your question. Finally use My Account login or 4 digits PIN to validate.
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there
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04-20-2023 02:46 PM
top of this page click Get Help / Chat with Simon to start process of CSA help with that.
Watch the little envelop icon on top right side of page will be highlighted when they respond to yoy.
