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Change email

AdamClarke
Great Neighbour / Super Voisin

How do I update my e-mail address?

2 REPLIES 2

softech
Oracle
Oracle

@AdamClarke 

 

Only PM support can help with changing email used on My Account login, please open ticket with them:

1. Please open ticket via Chatbot (requires access to My Account): click this  Chatbot Ticket Link 

Then click "Click here to submit a ticket ↗" to open the ticket submission page
Next, enter your Community login, then enter your question.  Finally use My Account login or 4 digits PIN to validate.

2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there

 

 

hairbag1
Mayor / Maire

@AdamClarke 

top of this page click Get Help / Chat with Simon to start process of CSA help with that.

Watch the little envelop icon on top right side of page will be highlighted when they respond to yoy.