10-27-2022 10:26 AM
I will be leaving videotron and I need to change my email adress
Solved! Go to Solution.
10-27-2022 10:52 PM
If you are porting your old number over from Vidéotron to PM. When you activate your SIM, you can use any email address but if you have an existing account. Contact a CS_Agent to help you change it.
10-27-2022 10:38 AM
Only agent can update your email.
To Contact CSA-agent; there are 2 methods:
https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent
If ticketing does not work very first time, contact agent directly.
- Send a private message to the CSA - agent by clicking Here
10-27-2022 10:30 AM
@donaldroy , to change the email address associated with your self serve account, please use the chatbot link at the bottom of the web page to initiate a support ticket.