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Change e-mail address.

Pencil_Pusher
Good Citizen / Bon Citoyen

How do I change my e-mail address on my account?

7 REPLIES 7


@Pencil_Pusher wrote:

I contacted a moderator yesterday. They replied requesting details of my accuont,which I provided, and have yet to hear back from anyone. 😞


You can always reply back to the ticket requesting the status.

Pencil_Pusher
Good Citizen / Bon Citoyen

I contacted a moderator yesterday. They replied requesting details of my accuont,which I provided, and have yet to hear back from anyone. 😞

bros3n
Great Citizen / Super Citoyen

Just went through this with a friend. I had set up her account and used the wrong .com vs .ca at the end of her email. mod team is fantastic and fixed this quickly! 


@Pencil_Pusher wrote:

How do I contact the moderators?


@Pencil_Pusher   Click the chatbot bubble bottom right of your screen and follow prompts or send a private message to Moderator_Team by clicking on the envelope icon top right of your screen next to your avatar.  Response time to hear back can take upto a day or although it's usually a couple of hours or less.

Anonymous
Not applicable

@Pencil_Pusher wrote:

How do I contact the moderators?


Click the quote bubble lower right and muddle through the chatbot to get to submit ticket.

Pencil_Pusher
Good Citizen / Bon Citoyen

How do I contact the moderators?

Anonymous
Not applicable

@Pencil_Pusher wrote:

How do I change my e-mail address on my account?


For the Community account you can find it in the My settings under your avatar.

For the self-serve you'll need to contact the moderators.

 

Edit: keep in mind that both places will need the same email address if you wish to get any community reward.

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