Cellular outage

[Katcando]

Anyone else having cellular issues in Calgary or surrounding area? Wifi works fine but cannot get access to text or email or make some calls on cellular.

[AK32]

All good over here on the east coast, but i have read some others were experiencing this issue late last week.  I would suggest as others have mentioned, rebooting your phone, making sure your plan is paid up to date, and if those dont work going into settings and resetting network settings.  If all the above does not fix the issue, you should message a PM agent using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@Katcando  Can you first confirm your account is active and not suspended 

Also check 

Outage map in your area:

https://istheservicedowncanada.com/

if account is active and no outages in your area and rebooting the phone won’t help get support to help fix 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hTideGnow]

HI @Katcando 

check the outage here:
https://www.telus.com/en/ab/outages

try reboot the phone. Try changing the network mode to 3G and see if it works

if same, report to PM, message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437