09-30-2025
02:48 PM
- last edited on
09-30-2025
02:50 PM
by
computergeek541
I have found a cellular phone with the sim card from Public Mobile #XXXXXXXXXXXXX
can you contact them to let them know to contact me ?
09-30-2025 03:08 PM
@Caro28 wrote:I have found a cellular phone with the sim card from Public Mobile #XXXXXXXXXXXXX
can you contact them to let them know to contact me ?
I hate to say it but I don't think contacting a CS Agent will help in any way. They won't really help you as it's a privacy issue. The only real option you have is to place the SIM card back in the phone and keep it charged. Maybe the owner will call it and you can go from there.
09-30-2025 02:52 PM
hi @Caro28
thanks for helping
you can contact PM support agent the proper way
you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
Also, keep the phone turned on, the one who lost it might call you or will try to locate it via FindMy Phone
and if it is an Apple phone, you can try to return to an Apple store