no internet with Public Mobile

[yvrvagabond]

Returned from overseas to Vancouver, and Public Mobile does not connect.  I used other sim cards while travelling.  Public Mobile SIM is now reinserted and turned on.  My phone has dual SIM. It is Samsung S23.  I have rebooted phone, switched airplane mode on and off, reinserted Public Mobile SIM, etc.  Nothing works.  My Account is active.

My home WiFi works on the phone.

I would appreciate help.

[yvrvagabond]

Travel sim has been removed, I have just reset network settings according to Google instructions, then  rebooted.  MAGIC!!  Internet is working, thank YOU!!!

[slusagm]

you have to make sure the PM sim is enabled

and To reset the network settings on your Samsung Galaxy S23: Open Settings and tap General management, Scroll down and tap Reset.Select Reset network settings.  Tap Reset settings and enter your PIN, password, or pattern.Tap Reset once more to confirm

[yvrvagabond]

Travel sim has been removed.  I do not know how to reset Network setting on phone..??

[BKNS27 · Accepted solution]

@yvrvagabond 

Remove the travel SIM or delete the travel eSIM including the VPN then reset the Network settings on your phone.