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Service not working

Bon-tay69
Great Neighbour / Super Voisin

My service with public mobile has not been working for 2 days why?

1 REPLY 1

hTideGnow
Mayor / Maire

@Bon-tay69 wrote:

My service with public mobile has not been working for 2 days why?


there seems to be problem with Mobile data in some area. Try Reboot phone and click Reset network settings

if you need to submit ticket, you can use Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Ticket", Then click the following in order: "Account Management" , "Log In".  
             (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email")         
If any issue with ticket submission, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

  

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