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Cellular data not working

Usuckpm
Great Neighbour / Super Voisin

Tired of this. Signed up two phones cellular data works on the one phone but not on the other. What is going on

5 REPLIES 5

Usuckpm
Great Neighbour / Super Voisin

Will try suggestions, tomorrow 

Usuckpm
Great Neighbour / Super Voisin

iPhone 8. Everything works great regarding talking and messaging. The only thing that will not work as a cellular data.

slusagm
Model Citizen / Citoyen Modèle

what is the model or the 2nd phone?? 

if you swap the two sim on the two phones , is the result same?? the phone with no data still has no data?? In that case, it would be problem with the phone setup 

@Usuckpm 

More details would be helpful.  Does talk and text work?  

What model phone?

If android, check your APN settings:

New Settings:

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
MCC: 302
MNC: 220
APN Type: default,supl,mms
                             or             default,mms,agps,supl,fota,hipri

Chalupa_Batman
Mayor / Maire

Hello @Usuckpm 

A few things. Try rebooting the phone that the data doesn't work. If that doesn't help, try swapping the SIM cards with each others phone and see if you get the same issues. If the phone you're using now with the SIM card where data doesn't work, all you may have to do is do a network resetting. Super easy to do. Go into your network settings, reset network and reboot. Should be up and running. If you don't know how to do it, let me know what phone you have and I'll help you step by step. BTW, please be an iPhone. LOL

Need Help? Let's chat.