08-03-2020 03:24 PM - edited 01-05-2022 12:22 PM
Just found cell phone service in Columbia Icefield Discovery Centre for Telus/Bell families.
It is said there is no cell phone coverge between Athabsca Fall (30km south of town of Jasper) and Lake Louise.
When did Telus extend cell phone service in Columbia Icefield Discovery Centre?
08-06-2020 12:11 AM
08-03-2020 03:43 PM - edited 08-03-2020 03:45 PM
@gblackma wrote:@CanSpec contact the moderators(PM customer service here) and ask them about it. There are 2 ways to contact the Moderator Team:
As there is no service issue here, I would say that this is the type of thing to not contact the moderators about. I know that moderators want customers to feel welcome to contact them, but Public Mobile's customer care team is likely the wrong department. I don't believe that they have information about network deployments. Even at Telus Mobility, they have a specific department (call DNA) to contact about network issues, and they don't always interact directly with customers.
08-03-2020 03:30 PM
@CanSpec contact the moderators(PM customer service here) and ask them about it. There are 2 ways to contact the Moderator Team:
Once connected to Simon, you will be asked to log in again with your community user name and password. Please do, this allows you to continue and send your message.
- Check your private message sent box (click on the envelope top right of your screen) to make sure the message was sent.
- Keep an eye on the envelope top right of your screen. The mods answer will show up there. When it does, you will be asked to verify your self service account, with your password and login. Doing so allows the process to continue. Stay safe.
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