06-22-2017 12:40 PM - edited 01-05-2022 02:15 AM
I read in another post that there are new carrier settings (version 28.3) for the iphone. The update now included to have group texts with non iphone users, which is a setting I really want.
My phone is not prompting me to install the new settings. I go to Settings >> General >> About, there is no update, I got to software update, no carrier update their either.
Anyone know if you manually install it or force a download?
I'm using a Telus iphone, could that be the reason I haven't got the update?
06-22-2017 01:59 PM
06-22-2017 01:41 PM
Didnt mean to hit solution... I know my phone is not unlocked...I didnt bother since I knew a telus phone would work on PM
06-22-2017 01:38 PM - edited 06-22-2017 01:40 PM
06-22-2017 01:36 PM
How do I know if its locked by Telus or not?
06-22-2017 01:34 PM
Under Settings there is no option for Profiles, I search for Profiles in settings and it just takes me to General
06-22-2017 01:30 PM
@imm1304I guess that is Settings -> General -> Device Management for Profiles. But no Public Mobile profile in there. I did not find Profile under Settings even I use search profiles.
06-22-2017 01:22 PM
@cyroo Could you please check your iphone is not locked by Telus? The Public Mobile profile will be auto download when you plugin SIM. If you need manually update, select Settings >> General >> About, which will check new profile and update again.
06-22-2017 01:22 PM
06-22-2017 01:18 PM
@imm1304 I think iphone has not that option.
06-22-2017 01:12 PM
Hey @cyroo,
You can go to Settings > Profiles and delete the PM carrier profile.
Then check for updates and you should receive PM carrier update.. it will be the latest one.
06-22-2017 12:47 PM