Hi, im setting up a new subscription with you guys and anytime i try to finish the steps it gets stuck at the page where it sends me a code to confirm its me. The issue is, i dont have a phone number, I am trying to set one up with PUBLIC MOBILE for the first time.
Its after this page:
We've noticed you already have a public mobile service and would like to confirm your full access. A 6 -digit code associated with your ever safe ID will be sent to your phone number. We will need you to confirm this number.
It tries to send a code to a number: xxx xxx-x699. But i don't have a phone number, and the only person i know with those last digits is my brother but hes not receiving any texts to his number either.
Please help me with this. I purchased a new sim and its connected to my account with the email
