Cannot send text

[TJKinBC]

In the past few weeks I'm unable to send texts from home.  Most the time the icon shows that i don't have a data connection.  I have wifi (if that is an option) - but doesn't use it.  I'm using the $25. plan.

[Trevormn]

I would turn Cel Service off and strictly use Wifi at home that way it’s not bouncing back and forth between services. Contact Support Will help with this too.

[TJKinBC]

But i did try several of the many networking options and none fixed the problem

[hairbag1]

@TJKinBC 

there'll be some Motorola users give us some suggestions shortly...I'm an iPhone guy myself.

[TJKinBC]

Motorola g7 power

Set to support LTE/GSM etc.  No option for setting to G?

[hairbag1]

@TJKinBC 

what kinda phone you using ? Have you trying using 4G, LTE or 5G to see if either improves things ?