Cannot send/receive text messages.

[anthrskywlkr]

Hey Guys!

I activated a $20 text only plan with Public Mobile, on Sept 3rd, my account is active and the phone is working, however I am not able to Send or Receive text messages... I have tried the SIM in another phone, still not working.....

[anthrskywlkr]

It has never worked, in any device! 

[krazykiwi]

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@anthrskywlkr wrote:

I double checked the SMSC and it is set to the correct number, I will have to contact a moderator I guess!

Thank you!

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So are you saying it never worked or it was working than stopped?

[anthrskywlkr]

I double checked the SMSC and it is set to the correct number, I will have to contact a moderator I guess!

Thank you!

[anthrskywlkr]

I am aware that the $20 talk only plan does not include texting...

I built my own plan for texting only, and confirmed all of my plan details before posting to the community..

[austinhuang]

You might have not properly set up Messaging Center / SMSC on your phone. See here.

If it's not device issue, check your account status or Ask a moderator (Can take up to 48 hrs, 1 message at a time).

If this solves your question, please select my reply as Solution!

[will13am]

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@KMG wrote:

Do you mean the $20 talk only? https://www.publicmobile.ca/en/on/plans/20unlimitedtalk

I don't think there's a text only plan.

Texting is not possible with a talk only plan.  You would need to upgrade to the $25 talk/text plan (https://www.publicmobile.ca/en/on/plans/25unlimitedtalk-text).

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In the plan builder, you can build a text only plan.  @anthrskywlkr, please login to the self serve portal and confirm the plan features. 

[KMG]

Do you mean the $20 talk only? https://www.publicmobile.ca/en/on/plans/20unlimitedtalk

I don't think there's a text only plan.

Texting is not possible with a talk only plan.  You would need to upgrade to the $25 talk/text plan (https://www.publicmobile.ca/en/on/plans/25unlimitedtalk-text).