Cannot register

[GraceM]

I am trying to register my account for the first time and everytime I input the PIN I receive from my phone the pin changes and I get sent another PIN.  What on earth is going on?

[AndonDandon]

I was having the same issue, until I made sure that the letters I was typing in were the exact same...  case sensitive wise.  Maybe this could be the issue.

[hairbag1]

You can find information regarding the moderator team by following this link.

[GraceM]

Thank you all for your response.  how do I contact a moderator?

[RobertQc]

---

@GraceM wrote:

Everytime i type in the 6 digit verification code from the phone, another one pops up.  i input that one and another one.  it never ends!!

---

@GraceMThat isin't what is supposed to happen. The self serve system has glitches from time to time. I suggest waiting an hour or two and trying again and if the issue is not solved to contact the moderator team... unless someone else has some trick for this problem.

[GraceM]

Everytime i type in the 6 digit verification code from the phone, another one pops up.  i input that one and another one.  it never ends!!

[GraceM]

just tried using a different brower.  Same thing happebing

[RobertQc]

---

@GraceM wrote:

I am trying to register my account for the first time and everytime I input the PIN I receive from my phone the pin changes and I get sent another PIN.  What on earth is going on?

---

@GraceMClear your cache/browsing history and try another browser / disable add-ons (even ad block) / private browsing / incognito. If you are using safari / cell phone go to a real computer.