Community

Bahman · ‎09-21-2023

Dear,

I got my SIM card and activated it, but I cannot open my mobile APP. It shows Error Code:-9. Please help me to work with the mobile application.

hTideGnow · ‎09-21-2023

if you are partially activated, or you activated and need to enter the sim card to finish activation, you need the app

Try to uninstall and reinstall the app.

if issues persists, uninstall the app once more, and clear cache on your mobile browser and reinstall the app and try

And if still does not work, please submit ticket with CS agent and they can complete the activation for you

Handy1 · ‎09-21-2023

@Bahman Try to uninstall it and re install it , maybe even clear the app cache also and try again

if you need further assistance from support here’s the link

send a private message To CS_Agents click

VVVVV Link below VVVVV

Cannot open my mobile APP