Cannot not make calls

[Pmarklund]

Cannot make calls

[hairbag1]

@Pmarklund 

did you just recently activate your new Public Mobile account ? If so, did you attempt to port your number in to PM ?

[BKNS27]

@Pmarklund 

Loginto your account and check to see if it is active. If not, you need to make a manual payment by dialing 611 on your phone.

[hTideGnow]

hi @Pmarklund 

better to give us more information, like are you new to PM or existing?

data works?  what phone you have?

but generally, try Reset Network settings.  Try your sim card in another phone and try calling in another area

or if nothing works, ask PM support to refresh your account.  you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage