Cannot make calls

[Maryamcragg]

Hi my number was transferred from freedoms last night but i cannot make calls or receive calls after almost 20 hours.

[hTideGnow]

hi @Maryamcragg 

look like the sim or account not properly setup.  Please submit a ticket by direct message PM support , they will confirm and help

message here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[computergeek541]

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@Maryamcragg wrote:

Hi my number was transferred from freedoms last night but i cannot make calls or receive calls after almost 20 hours.

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For some context, number porting failed, but that wouldn't prevent outgoing phone calls.  Please use the chatbot to open a ticket and ask a Public Mobile cusotmer support agent for help. https://widget.telus.tiia.ai/publicmobile/publicmobile.html