yesterday - last edited yesterday by computergeek541
Cannot connect to internet. Have restarted phone but made no difference
yesterday
@Woolffr wrote:Cannot connect to internet. Have restarted phone but made no difference
Was the mobile data working before? If it wasn't, this is very likely to be an APN settings issue. Please start here to compare setttings: https://www.publicmobile.ca/en/on/get-help/articles/set-up-data-on-an-android-phone
@Woolffr
If it shows that you still have data in your account. Reset the Network settings on your phone. This should take care of it.
most regular plans have limited data per 30 days...perhaps you've limited out until next regular plan renewal ?
@Woolffr And you have cell data turned on in phone settings ? can try the phone set to 4G/LTE or 5G and test
also can you try the SIM card in another phone and test ?
