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Cannot access My Account

ert5009
Great Neighbour / Super Voisin

After entering my log in info to access my Account info, I get the following message:

 

Page Expired

The page you are trying to access is no longer available.

 

Anyone else get this message? Is this a known issue or just me?

5 REPLIES 5

Hi @ert5009 open ticket with CS Agent then

 

at : https://publicmobile.ca/chatbot. then  type: "Forgot log in information", then follow the prompt

 

if you cannot get through chatbot to open ticket, message them here instead:


https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

ert5009
Great Neighbour / Super Voisin

Unfortunately this didn't work

ert5009
Great Neighbour / Super Voisin

Didn't work unfortunately 😞

hTideGnow
Mayor / Maire

Hi @ert5009 try press back and then press refresh , you might find yourself logged in after

 

If that does not work, try using another browser.   Or try clear cache,  close and relaunch the browser 

BKNS27
Mayor / Maire

@ert5009 

Just login to my account without any issues.

The website is glitchy so clear your cache, cookie and go incognito on your browser then try login.