09-14-2022 09:37 PM
I have my phone number and need to adjust my payment method to re-activate. Cannot recall which email I used to sign up. How do I log-in and adjust my payment method?
09-14-2022 09:40 PM
@caimacdonald09 you can try to use the Reset Password link and enter all the possible email addresses, the one getting the email from PM will be the one you used
But if doesn't help, open ticket with PM Support and they will sort it out:
1. For faster response (2-48 hours), use this direct link: https://publicmobile.ca/chatbot.
**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".
2. Or Private message to the CS Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there