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Cannot Login

daynrees
Great Neighbour / Super Voisin

I have been unable to login to my account for a while now. It comes up as system error. What is going on here?

daynrees_1-1658872223492.png

 

8 REPLIES 8

daynrees
Great Neighbour / Super Voisin

Thank you! I deleted it. I appreciate the heads up


@dabr wrote:

@daynrees    You should edit your screenshot to remove the email from it as you're posting on a public forum, or perhaps @computergeek541  can edit your and his post together.


@daynrees 

 

I have removed one of the pictures from your message post as it contains personal contact information. However, you will still need to go yourself into your Public Mobile Community account to delete the picture.

CS_Agent
Customer Support Agent

Hello again,

 

Thanks for letting us know, hopefully the issue won't arise in the future.

 

If there is anything else we can help please don't hesitate to ask us.

 

 

Regards

Lucian CS_Agent

Hi @daynrees that could be the reason.  I have dark reader and I saw that error before.  Where you found the info??

 

 

dabr
Mayor / Maire

@daynrees    You should edit your screenshot to remove the email from it as you're posting on a public forum, or perhaps @computergeek541  can edit your and his post together.

daynrees
Great Neighbour / Super Voisin

I figured it out - I have an extension called "Dark Reader" on my browser that changes all websites to dark mode. For some reason, this causes an error with the log in page. When it is turned off, it works fine.

Timer
Mayor / Maire

@daynrees 

use browser from computer, clear cache and cookies and use one page inPrivate mode, or use other browser.


@daynrees wrote:

I have been unable to login to my account for a while now. It comes up as system error. What is going on here?

daynrees_1-1658872223492.png

 



Try clearing your browsers caches and then closing and restarting it.

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