Cannot Log in to My Account

[Verutis]

Cannot log in to my account.

[Tutty]

Hello I have problem log on in my account

[CSA_PM]

Hello @ Verutis,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

[Verutis]

I have no service.

I attempted login to investigate. Forgot password.

Reset password successful.

Entered new login credentials. System informed sent one time code to phone.

As previously mentioned, I have no phone service. 

So, no code no login.

Thank you 

[softech · Accepted solution]

@Verutis 

did you try Forgot Password or Forgot Login link ?

If you still cannot login, generally, you need to use this link private message CS agent:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

But I have escalated your ticket on your behalf.  PM support will reach out to your via Community inbox.  Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage