Cannot Log In - Cannot access Support

[TanRen]

Whenever I try to log in I get an error message that says please try again.  Whenever I try to contact support it says I must be logged in to access support.  I've been trying for weeks now and always receive an error message that won't allow me to complete my log in.  Please help!  To have ZERO support unless you can get into your account is ridiculous.

[computergeek541]

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@TanRen wrote:

I've done the clearing of cache and rebooting of browser - also tried every other browser as well as from my phone and laptop.  Tried all of it.  Have sent a message to the link provided by ORNGNBLK.  The link you provided takes me to an inbox but doesn't tell me who to message.  

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That link specifically sets the site up to send a message to CS_Agent.

[TanRen]

I've done the clearing of cache and rebooting of browser - also tried every other browser as well as from my phone and laptop.  Tried all of it.  Have sent a message to the link provided by ORNGNBLK.  The link you provided takes me to an inbox but doesn't tell me who to message.  

[ORNGNBLK]

@TanRen  Sorry to hear about your troubles, you can Send a private message to and agent using this link. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Chalupa_Batman]

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@TanRen wrote:

Whenever I try to log in I get an error message that says please try again.  Whenever I try to contact support it says I must be logged in to access support.  I've been trying for weeks now and always receive an error message that won't allow me to complete my log in.  Please help!  To have ZERO support unless you can get into your account is ridiculous.

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Hello @TanRen 

Go into your browser settings and clear your cache and then reboot your browser. Then go into incognito to log in. If you're still having issues...  you can submit  ticket by direct message:  

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage