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Cannot Access Account

Renpet
Great Neighbour / Super Voisin

I opened a PM account for my daughter years ago and it is still active but we wanted to change the package but cannot remember email used. When I try to access account by entering cell number, we check any emails that we think was used but there is no email. How can we access this account.

1 REPLY 1

hTideGnow
Mayor / Maire

hi @Renpet 

PM support can sort out the login issue.  You can submit ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage      

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