03-04-2024 07:18 PM
2 days ago l opted to change my current plan to a different plan starting on my current plan renew date of March 16. I have changed my mind and want to keep my current plan. How do l cancel the changes?
Solved! Go to Solution.
03-04-2024 07:36 PM
That worked. Thank you very much for your help.
03-04-2024 07:23 PM - edited 03-04-2024 07:23 PM
@Cestmoe - Go to My Account > Subscriptions & add-ons > scroll down till you find this:
Press 'Cancel Subscription Change' and you are finished with the change! You will now keep your same plan!
03-04-2024 07:22 PM
Once you sign in to your My Account, you should show you your current subscription and it shows you what will happen on March 16th. You can click on cancel upcoming changes.
03-04-2024 07:21 PM - edited 03-04-2024 07:21 PM
@Cestmoe In your account go to subscriptions add on page you will see your current plan and upcoming plan with option to cancel the upcoming plan change
Cancel plan change