05-01-2025 11:34 AM
05-01-2025 11:37 AM
hi @Jjo45
do you need your phone number? If you need it, keep the PM account opened, and ask for porting with your new carrier
if you don't need your number, then login My Account, go to Manage Subscription and disable Subscribed and PM won't charge you after this cycle, and your account will be suspended and eventually closed
05-01-2025 11:36 AM
did you just joined and have problem with subscription?you can ask PM to help instead of cancelling
if you have access to My Account and just want to cancel, disable Subscribed from My Account-> Payment
05-01-2025 11:36 AM
@Jjo45 wrote:I wish to cancel my plan.
Disable autopay and to prevent your credit card from being charged in the future. After your account has been in suspension for 90 days, your account will get closed.