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Cancelation

Jjo45
Great Neighbour / Super Voisin

I wish to cancel my plan.

3 REPLIES 3

hTideGnow
Mayor / Maire

hi @Jjo45 

do you need your phone number?  If you need it, keep the PM account opened, and ask for porting with your new carrier

if you don't need your number, then login My Account, go to Manage Subscription and disable Subscribed and PM won't charge you after this cycle, and your account will be suspended and eventually closed

slusagm
Mayor / Maire

did you just joined and have problem with subscription?you can ask PM to help instead of cancelling

if you have access to My Account and just want to cancel, disable Subscribed from My Account-> Payment


@Jjo45 wrote:

I wish to cancel my plan.


Disable autopay and to prevent your credit card from being charged in the future.  After your account has been in suspension for 90 days, your account will get closed.

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