Cancel subscription

[StepanFamera]

I purchased a subscription/eSIM by mistake. It has NOT been activated. Please cancel the subscription and refund the charge.

email account: xxxxxxxxxxxxxxxxxxxxx

Date of payment: 25.5.2026

amount:50.40 CAD

Edit by Dunkman: removed personal information

[slusagm]

why you don't want the service now? problem with activation?

but if the activation was not completed, you can ask PM to help and it is likely they can issue refund

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket.  So, you will need to message them here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage