2 weeks ago
I can’t access my account I have no service on my sim. I want to cancel my account. How? I need to talk to an agent
2 weeks ago
hi @PaHe ask support agent to remove the credit card from the account so PM cannot renew the service which effectively cancel the plan
you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Support will reply via Community inbox here within 2 to 4 hours:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
2 weeks ago
no agent to "talk" to but you can use this link to send them a message. Give them as much account info as you can ie: ph #, acct #, name on acct, PM pin #....
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437