@allenw wrote:
If your freedom number has successfully switched over to PM, they shouldn't be able to charge you anymore money assuming you're on a postpaid account. They should theoretically pro-rate the amount of money that's owed to you (which means to charge you by the day) until the end of your billing cycle with Freedom. So in other words, if you've already paid your bill, they should refund you in the form of a cheque for the amount of money they owe you because you ported out already.
I would call in and ask Freedom's customer service to ensure that your account status is closed properly.
I have actually had Wind Mobile keep charging me after a port out. However, I would advise against contacting Freedom to asking about cancellation unless there is a specific reason to think that they didn't do things properly. In my case, my number was full ported out but my Wind service kept working.
The problem with calling Freedom to ask about cancellatuon status relates to how many customers do not truly understand when a number port is complete. If the customer calls in before porting has completed, the customer may very well request cancellation at the old carrier. This will cause number porting to fail.
It's almost always a bad idea to contact the old carrier (unless it's to pay any final bills).
