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Cancel autopay and register online

2053618abltd
Great Neighbour / Super Voisin

Hello 

I need to register online and it’s says I need help from customer service. I need this in order to cancel autopay 

3 REPLIES 3

Timer
Mayor / Maire

@2053618abltd 

For Register You’ll need A valid email address
Your Public Mobile phone number, 

To create a My Account profile you’ll need the help of a Customer Support Agent. Chatbot

 

if you have already created a My Account. tried  Reset Password  

if forgot password or remove autopay then use in above link Chatbot.to contact CSA.

 

use browser from computer, clear cache and cookies and use one page inPrivate mode,

To Login Page

you will get verification code by email or SMS
and inserting the 6 digit number and not press anything
just wait a 5 second automatically be login,,

and go to payment,,, manage payment method and Disabled or update card information and save payment.

Outdoorsman
Mayor / Maire

@2053618abltd 

you need the help of a service rep

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or  private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

dust2dust
Mayor / Maire

Do you remember your 4 digit pin? You can turn off autopay in the 611 system.

Adding - what are your intentions for turning off autopay?

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