01-25-2025 02:45 PM
@CS_Agent I need to cancel an account I cannot get in too as I cannot receive a onetime password.
01-25-2025 02:52 PM
hi @Benny94 if you cannot login to cancel, simple ask PM support agent to help to remove the credit card ,you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Support will reply via Community inbox here within 2 to 4 hours:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
01-25-2025 02:48 PM
try click Didn't Receive Code and the Send email
if no such option or that doesn't work, ask PM to help
Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437