3 weeks ago
- last edited
3 weeks ago
by
computergeek541
3 weeks ago
@Alibronson wrote:I cannot setbup my new account
Hello @Alibronson
Have you followed these steps? More importantly, have you downloaded the Public Mobile app to finish the activation?
https://www.publicmobile.ca/en/on/get-help/articles/subscribing
What step are you stuck at?
3 weeks ago
hi @Alibronson CS agent does not monitor the forum, you need to message them directly. you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Support will reply via Community inbox here within 2 to 4 hours:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
3 weeks ago
what was the problem? can you share?
or ask agent by open ticket.
Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437