Cancel Subscription

[JoeDirt1]

Hello. i am unable to access my self serve portal.

I want to cancel my phone plan.

Thanks.

[cat131]

Hello  JoeDirt1

I sent you a private message. You can view and reply to it by accessing this link:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[JoeDirt1]

Thank you.

[samsunga31]

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@JoeDirt1 wrote:

Hello. i am unable to access my self serve portal.

I want to cancel my phone plan.

Thanks.

---

Hello.

Another way to cancel your account is to port out your number to another service provider if you want to keep your number. Just know there is no refunds for time not used as this is prepaid service. 

[softech]

@JoeDirt1 

usually you will have to message support yourself to sort out the login issue.:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there      

But I have escalated your ticket on your behalf.  PM support will reach out to your via Community inbox.  Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage