06-14-2025 09:45 PM
I have set up an account but can’t get further. Have tried several times to subscribe.
06-22-2025 05:14 PM
Once I downloaded the app I was able to move forward. Thanks
06-14-2025 10:14 PM
hi @randytonn did you use PM app to subscribe?
if not, you need to download PM app and use it to complete the activation
if you used the app and got to step 6, ask PM support agent to help
submit by direct message (PM support center closed now so they will reply tomorrow): https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Support will reply via Community inbox here within 2 to 4 hours:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
06-14-2025 09:54 PM
@randytonn
Are you subscribing with a physical SIM card or eSIM ?
Did you download the PM app, to finish off the activation?
