@igorek wrote:
The account shows as active. The phone itself came from Telus (was on a contract). Unfortunately, the setting on the phone is grayed out and I cannot change it (don't have another phone to check). Is this something that can be forced updated from the account page?
Just noticed that my connection keeps dropping too, not sure if this is related to sms issue at all. Just for no apparent reason my phone says No Connection.
You can try the List/Stolen Phone trick (suspend and then resume service) to see if it will force an update.
Login to your account, click on Plan and Add-Ons, then select Lost/Stolen Phone.
Click Suspend Sevice and logout. Wait for 5 mins, then login to the same Lost/Stolen Phone tab and Resume Sevice. Restart your phone after and see if this helps.
Otherwise, you might need to borrow a phone from your friend, put your SIM card in and manually change SMSC number. This might save the setting on your SIM.
