Can't redeem my points

[JoyPhone]

Why can't I redeem my points? It says No Activities Available. Can anyone help me with that? Thanks

[JoyPhone]

Just want to update the result. To redeem the points, we should hit Browse Catalogue and find the points redeem option. I wasn't doing correctly. Thanks again for your help.

[JoyPhone]

Thank you. I rebooted my cell. It did not work. I have two phones with PM. I will try the other one tonight and let you know. 

[hairbag1]

@JoyPhone 

try rebooting your cell. If that doesn't help, do a network reset...that should do the trick for you. Let us know if anything helps.

[JoyPhone]

Thank you for your response. I see No Activity Available on both App and Web account.

[hairbag1]

@JoyPhone 

use the mobile app to log in to your account > Rewards > you should see Browse Catalogue ...or scroll down to find Recent Activity.    Is that what you see on yours ?

[Handy1]

@JoyPhone @That’s strange never seen or heard of that before , maybe ask support to confirm the issue  and fix for you 

you can use the orange chat bubble bottom right of screen  or send  a  private message   To CS_Agent

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