Can't receive texts etc

[Eval]

I can send texts but replies aren't coming through.  It started last night.  I've restarted my phone, but it didn't help.

Suggestions? 

[Spokeshave]

I had the same issue yesterday, but it looks like it has resolved itself now that the 24-hour window has passed.

[Anonymous]

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@Eval wrote:

That's weird and hardly acceptable.  Hope they fix that. Thank you. 

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It's been a problem since before I got here almost a year ago. They can fix it for you manually but wait times where they are right now with all that's going on...tomorrow.

I suppose make sure you're not still connected to AT&T or T-Mobile (not likely) and then tomorrow restart the phone.

[Eval]

That's weird and hardly acceptable.  Hope they fix that. Thank you. 

[Anonymous · Accepted solution]

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@Eval wrote:

Calling in and out is working.  I'm not sure about data, I'm on wifi right now.

I did have a US roaming add on, returned home yesterday. 

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lol I edited my post but seems my first hunch was on to something.

There is a known problem with the expiry of roaming add-ons. The 11th day after purchasing the add-on this happens. Tomorrow should be alright.

[Eval]

Calling in and out is working.  I'm not sure about data, I'm on wifi right now.

I did have a US roaming add on, returned home yesterday. 

[Anonymous]

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@Eval wrote:

I can send texts but replies aren't coming through.  It started last night.  I've restarted my phone, but it didn't help.

Suggestions? 

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Is your calling in/out working? Internet access if data present?

[Alex888]

@Eval Try going into your account, report your phone as lost/stolen, log out, wait 5 minutes, log back in and report it found, then restart your phone.