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Can’t receive calls or texts

Will98764
Great Neighbour / Super Voisin

Can’t receive calls of texts and it’s been 12 hours since my number transfer 

3 REPLIES 3

@Will98764   Check your community inbox in a couple of minutes, I will private message you a phone number to call.  That's at the envelope icon top right or tap your avatar for Messages if no envelope icon.

Will98764
Great Neighbour / Super Voisin

Yes I can make calls and texts.  And I answered YES right away within minutes after putter the number transfer request through.  And no my old SIM card no longer is active. 

Phil_Adelphus
Mayor / Maire

@Will98764   Can you make calls and texts on your Public Mobile sim?  How long ago did you answer YES to your previous provider's authorization text, and does your previous sim still work?

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